Privacy Policy

1. Introduction

At Victoria Men’s Health Clinic (“VMHC,” “we,” “our,” or “us”), your privacy matters. We are committed to protecting the personal information you share with us, both online and in our clinic. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and applicable Canadian privacy laws.

By using our website or our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect personal information directly from you when you:

  • Book an appointment or consultation

  • Fill out forms on our website

  • Communicate with us via email, phone, or in person

  • Subscribe to our newsletter or updates

The information we collect may include:

  • Name, date of birth, and contact information

  • Health and medical history (for patients)

  • Payment or billing details

  • Website usage data (via analytics tools such as cookies)

3. How We Use Your Information

We use your personal information to:

  • Provide medical consultations, treatments, and follow-up care

  • Manage appointments and client records

  • Process payments and insurance information (if applicable)

  • Communicate important updates, confirmations, or reminders

  • Improve our website, services, and client experience

  • Comply with legal and regulatory requirements

We will never sell or rent your personal information to third parties.

4. Website Analytics and Cookies

Our website may use cookies and analytics tools (such as Google Analytics) to help us understand visitor activity and improve your online experience.
You can choose to disable cookies in your browser settings, but doing so may affect certain website features.

5. How We Store and Protect Your Information

Your information is stored securely in accordance with medical privacy standards and regulatory requirements.
We use physical, technical, and administrative safeguards to protect your data against loss, theft, unauthorized access, or disclosure.

Electronic records are stored in encrypted systems, and access is limited to authorized medical and administrative staff who require it to perform their duties.

6. Sharing of Information

We may share your information only when:

  • It is required to provide medical care (e.g., with laboratories or specialists, as consented by you)

  • We are legally required to disclose it (e.g., by court order or public health authority)

  • You provide explicit consent for us to share it

We do not share your information with third-party advertisers.

7. Your Rights and Choices

You have the right to:

  • Access your personal information

  • Request corrections or updates to your records

  • Withdraw consent for non-essential communication

  • Ask questions about how your information is used or stored

To exercise these rights, please contact us at:
[Insert clinic email address]
[Insert phone number]

8. Third-Party Links

Our website may contain links to external websites for convenience or educational purposes. We are not responsible for the privacy practices or content of those third-party sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Victoria Men’s Health Clinic
300-702 Fort St, Victoria British Columbia, V8W 1H2
[Insert Email]
[Insert Phone Number]